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Fulfillment & Shipping Policy
Private & Corporate Bookings:
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Require a 50 % non-refundable deposit.
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Cancellations > 14 days prior may apply the deposit to a future date within 6 months.
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Cancellations < 14 days forfeit the deposit.
Digital Downloads
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Delivered instantly via email or download link after checkout.
A Glimpse into Our Growth
3K
TRUSTED CUSTOMERS
1M
REPORTS GENERATED
32K
TOKEN ACCESS
10
SUPPORTED LANGUAGES
Event Tickets:
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Delivered digitally via email confirmation—no physical tickets mailed.
Physical Mystery Kits & Merchandise
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Shipped within 3–5 business days by USPS or UPS.
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Tracking details provided once shipped.
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We’re not responsible for carrier delays or incorrect addresses.
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